MyShilpy Scary House Refund Policy

At MyShilpy Scary House, we strive to provide an unforgettable and spine-chilling experience for all our visitors. However, we understand that circumstances may arise that require a refund. Please review our refund policy below:

  1. Ticket Purchases:
    • All ticket purchases are non-refundable. Once a ticket is purchased, it cannot be refunded, exchanged, or transferred to another date or time slot.
  2. Refund Requests:
    • Refund requests for extenuating circumstances, such as medical emergencies or documented travel disruptions, may be considered on a case-by-case basis if purchased online.
    • To request a refund, visitors must submit their request in writing to our customer support team at least 24 hours prior to the scheduled visit date. Refund requests made less than 24 hours before the scheduled visit date will not be considered.
  3. Refund Processing:
    • Refunds, if approved, will be processed within 7-10 business days to the original method of payment used for the ticket purchase.
  4. No Shows:
    • Visitors who fail to attend their scheduled visit without prior notification will not be eligible for a refund.
  5. Modification of Refund Policy:
    • MyShilpy Scary House reserves the right to modify or update this refund policy at any time without prior notice.

By purchasing a ticket to MyShilpy Scary House, visitors acknowledge that they have read, understood, and agreed to abide by this refund policy. For any further inquiries or assistance regarding refunds, please contact our customer support team.

Thank you for choosing MyShilpy Scary House for your frightful adventure!